Hotels Turn To Digital Wallets Amid Key Card Security Worries

## Hotels Turn to Digital Wallets Amid Key Card Security Worries ### Digital wallets offer a more secure and convenient way for guests to access their rooms. In the wake of a number of high-profile data breaches, hotels are increasingly turning to digital wallets as a more secure way to allow guests to access their rooms. Digital wallets store guests' payment information and room keys on their smartphones, eliminating the need for physical key cards. This makes it much more difficult for criminals to steal guests' information or gain access to their rooms. In addition to being more secure, digital wallets are also more convenient for guests. They can simply tap their phone on the door lock to open the door, without having to fumble with a key card. Digital wallets can also be used to make purchases at the hotel, eliminating the need to carry cash or a credit card. A number of major hotel chains have already begun to implement digital wallets, including Marriott, Hilton, and IHG. Guests at these hotels can now use their smartphones to access their rooms and make purchases. ### The benefits of digital wallets for hotels include: * Increased security: Digital wallets eliminate the risk of guests' information being stolen or their rooms being accessed by unauthorized individuals. * Convenience: Digital wallets make it easy for guests to access their rooms and make purchases, without having to carry around a key card or credit card. * Efficiency: Digital wallets can help hotels streamline their operations by eliminating the need for physical key cards. ### The challenges of implementing digital wallets include: * Cost: Implementing digital wallets can be expensive for hotels, especially for those that have a large number of rooms. * Compatibility: Digital wallets are not compatible with all door locks, so hotels may need to upgrade their locks in order to use them. * Guest adoption: Guests may be reluctant to use digital wallets, especially if they are not familiar with the technology. Despite these challenges, digital wallets are becoming increasingly popular among hotels. As the technology continues to improve and become more affordable, it is likely that more and more hotels will adopt it. ### Conclusion Digital wallets offer a number of benefits for hotels, including increased security, convenience, and efficiency. While there are some challenges to implementing digital wallets, these challenges are outweighed by the benefits. As the technology continues to improve and become more affordable, it is likely that more and more hotels will adopt it.